The rental counter is located in the terminal building within walking distance. No shuttle service is required.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional Driver- 20.00 EUR per rental inclusive of VAT for all car groups. All rental terms and conditions apply.
After Hours Pickups: Our counter will be manned to accommodate after hours pickups. At the time of reservation the airline flight number will be required. This service is on request and a minimum advance notice of 48 hours is required. Please call reservations at +386 30208890 for further information. There is a fee for after hours service between 23:00 and 07:00 of 30.00 EUR inclusive of VAT.
After Hours Returns: Please park the vehicle in the Airport Rent A Car parking lot and drop the vehicle key in the drop box located at the rental counter in the main terminal. Customers are free to drop vehicles outside the opening hours without a member of staff being present. The vehicle will be inspected by an employee the next business day and customers will receive a confirmation after the vehicle has been checked-in. If a customer wishes for a member of staff to be present during return outside the opening hours between 11pm and 7am, an afterhours service charge of 30.00 EUR including VAT will apply. Customers should notify a member of staff at time of pick up if they wish to make use of this service.
Minimum age for all car groups is 18 except Premium which is 21. Maximum age for all car groups is 70 yrs old. A fee of 40.00 EUR per rental inclusive of VAT applies to drivers aged 18-20 and 70+ age.
Cross Border Policy: Cross border rentals are allowed within the European countries with the exception of Bulgaria and Romania. Travel to Turkey NOT ALLOWED.
Applicable fees for cross border travel are:
EU Countries - 20 EUR per rental
Bosnia and Herzegovina, Serbia, Macedonia and Montenegro - 50 EUR per rental
Albania and Kosovo - 122 EUR per rental
All charges above are inclusive of VAT
Prior written authorization is required (ask rental agent at the time of pickup). There is also an insurance fee that applies. The guarantee is equal to the buying value of the rented car. Please contact the reservations department at +386 30208880 for further information. The Green Card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Roadside assistance or car replacement while driving abroad is available.
Collision Damage Waiver (CDW) covers the renters liability for vehicle damage and fire with a deductible amount of 600 EUR for MINI cateogories, 800 EUR for Economy, 1000 EUR Compact and Compact Special, 1100 EUR for Compact Wagon and Automatics, 1200 EUR for Compact SUV & Intermediate, 2000 EUR for Intermediate Special for Standard & Standard Van, 2100 EUR for Fullsize Van and Luxury cars. CDW does not provide any coverage concerning damage to the underside part of the vehicle, interior of the vehicle-saloon, windshields, mirrors and tires. Basic condition is that the damage is not due to infringement of road circulation code. The accident statement should always be supplemented so that the insurance cover will be in effect. In the case of accident and damage to the rental vehicle a Police Report is mandatory. Renters are liable for full responsibility of damage if the Police Report is not provided.
Delivery and Collection service up to 10 kilometers of city limits is free of charge. Delivery and Collection services outside of the 10 kilometer city limit radius will incur a service charge of 12.20 EUR, plus a per kilometer fee of 0.85 EUR. All fees quoted include VAT. The driver must be present to show their passport and confirm payment method. Please call our reservation team at +386 30208880 for more information and to request delivery and collection service.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: technical-support@autobenussi.hr, 00385953366000
One way rentals are available intra Slovenia and also from Slovenian rental offices to select International locations. Please contact our reservations department at +386 30208880 for additional information relative to available one-way routes and respective drop fee pricing.
Refueling charges: Full to full. All vehicles are delivered with a full tank and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank, the difference will be charged according to the official rate of Alamo Rent-A-Car Slovenia. Fees for tank services also apply at a cost of 36.60 EUR inclusive of VAT.
During the winter season of 15 November to 15 March and in cases of inclement winter weather conditions in the country of Slovenia all rental vehicles are fitted with winter tires in accordance to local road laws. Winter tires are included in all rates.
Visa, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked to the credit card plus the estimated cost of the rental will be charged at the time of pickup. The deposit that will be blocked on the credit card will be released by the cardholder's bank upon notification after vehicle return. The car categories Mini and Economy require a deposit of 290.00 EUR, Compact and Intermediate vehicles require a deposit of 500.00 EUR and Standard, Full size and Premium require a deposit of 1000.00 EUR. Debit cards and prepay cards are accepted as forms of payment of the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
Roadside Protection: Roadside Assistance Protection is provided 24 hours day 7 days a week and is free of charge. The 24/7 Roadside Assistance telephone number is +386 30208881.
Valid IDP in Latin characters along with the National one or European Union driving license held for at least 12 months, identity card or passport.
Supplementary Liability Protection SLP - Third Party Insurance is a legal requirement and free of charge. It protects the renter/driver and other authorized drivers against liability in the case of third party bodily injury or death and third-party property damage. Third party liability insurance does not cover loss of or damage to the rental vehicle. Renter/Driver is responsible for the full value of the vehicle regardless of fault. (subject to the acceptance or inclusion of the optional insurance products).
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